My order had not shown up so they resent it this is a very good company when there is a problem they fix

I ordered two Ozs from Crazy Cannabis on Thursday, April 1st. Friday, April 2nd, I realized that my tracking numbers still weren’t being recognized by Canada Post’s Tracking System. Which is very strange considering the very first thing that Canada Post does when they receive a Package is immediately scan it into their system. It’s actually illegal for Canada Post to accept delivery of any package without proof that the package is now in their hands. That Friday, Crazy Cannabis insisted it was a Canada Post problem. I told them that it wasn’t and they asked me to give it more time. Again, I messaged them Monday afternoon and told them that there was obviously a mistake made with the Tracking Numbers. They insisted that there wasn’t and again asked for more time. I said OK, but I also called Canada Post to make sure that there wasn’t some change being made at the Point of Origin that I wasn’t aware of. There wasn’t, and they said that the only way that the tracking numbers are not being recognized was if Crazy Cannabis didn’t actually deliver the product to them yet. That there was a problem on their end. So again I messaged them on Tuesday and explained the situation and again they asked for more time. I told them that it was a mistake on their end and they denied that they had made a mistake. Fine… I started going back through the Orders that I had made and leaving reviews stating that they had ripped me off. Crazy Cannabis kept removing the reviews but low and behold around Noon PST that afternoon, my tracking numbers showed up. They obviously realized their mistake as when I received my package this morning, I also received an 1/8th of an OZ for free. Look, you guys have pretty decent product. Even when my bank is just about broke, I can find something decent through you guys. And being that there is another review on your Website at the moment describing the same problem that I was having, this obviously isn’t an isolated incident. You really need to work on providing better Customer Service. Go back to Customer Service 101 where the Customer is always right. If they are providing you with proof that there was a mistake made on the order, it’s not in your best interests to deny all accountability. I’m happy this morning but it took me nearly two weeks and a lot of headaches to get here. Also, being that the mistakes being noted seem to be coming from your delivery method, maybe it is best to take a good close look at your logistics and figure out how these problems are being made.

Love the weed! I’m recently new to ordering weed online and this site is the best. I love the variety of strains and how it’s frequently updated with new stuff each week. I’m very pleased with my orders 😍 and the help received when Inquiring about my orders. Very helpful, thank you. 👍🏽💯